**Refund and Return Policy for rwan.pk**
At rwan.pk, we strive to ensure your satisfaction with every purchase. If you are not entirely satisfied with your order, we’re here to help. Please read our refund and return policy carefully.
**1. Eligibility for Returns:**
– You may initiate a return within 7 days of receiving your order.
– To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging.
**2. How to Initiate a Return:**
– Prior to returning the item, please contact us at rwan.pk@gmail.com to inform us of your intention to return the product.
– When shipping the item back, please include a video or pictures clearly showing the unopened package. This helps us ensure the product has not been used.
**3. Exclusions from Returns:**
– Products that have been used or washed are not eligible for return.
**4. Refund Process:**
– Once we receive your return and verify the condition of the item, we will process your refund.
– The refund will be issued to the original payment method used during the purchase.
**5. Return Shipping:**
– You will be responsible for paying the shipping costs for returning the item. Shipping costs are non-refundable.
**6. Damaged or Defective Items:**
– If you receive a damaged or defective item, please contact us immediately at rwan.pk@gmail.com. We will provide instructions on how to proceed.
**7. Contact Us:**
– If you have any questions about our refund and return policy, please contact us at rwan.pk@gmail.com.
By making a purchase on rwan.pk, you agree to abide by our refund and return policy.